Department of Public Safety


If you receive a telephone bomb threat:

  1. Listen carefully. Be polite and show interest. Try to keep the caller talking so that you can gather more information about the device, the validityof the threat, or the identity of the caller. Listen carefully for background noises.
  2. Notify a supervisor or co-worker and have them immediately dial 911 or 4-4428 to notify ISU Police.
  3. Note the phone number of the caller if your telephone has a display.
  4. Gather as much information as possible. Use the Checklist, and ask questions in a polite and non-threatening manner. WRITE DOWN THE EXACT WORDS OF THE CALLER AND ANY THREATS.
  5. Upon completion of the call be sure ISU Police have been notified. Complete the checklist while the call is still fresh in your memory.
  6. Remain available to answer questions from responding officers.
  7. If the threat was received by another individual and he/she is relaying information to you, use the Checklist to gather as much information as possible.

The form below is for note taking and printing purposes only. It is not sent to ISU Police or any other law enforcement agency.

Date of Call:
Phone # of Caller:
Time Call Received:
AMPM
Time Call Concluded:
AMPM
Person Receiving Call:
Phone # Call Received On:

What were the EXACT WORDS of the caller? Ask them to repeat the message, if necessary.

Ask the following questions:

When is the bomb going to explode?

Where exactly is the bomb?

Did you place the bomb?

When did you put it there?

What does the bomb look like?

What kind of bomb is it?

What will make the bomb explode?

Why did you place the bomb?

What is your name?

Where are you?

What is your address?

Are you aware that it could kill or injure innocent people in addition to those you intend to hurt?

Characteristics of the call:

Call Origination: Local Long Distance Cell Phone Unknown
Message: Live Recorded Message read by caller

Characteristics Of the Caller (check all that apply):

Sex of Caller: MaleFemaleUnknown
Estimated Age: Child / TeenYoung AdultMiddle-aged AdultOlder Adult

Voice Qualities: 
Clear Distorted / Muffled
Loud Soft
Pitch-High Pitch-Low / Deep
Raspy Smooth
Pleasant Unpleasant
Comments:

Speech Pattern:  
DeliberateFast
HesitantSlow
Distinct Speech Impediment (Describe)
SlurredAccent (Describe)
Comments:

Language: 
EducatedIrrational
UneducatedEnglish
Well-spokenNon-English
FoulUnusual Phrases/Slang
Rational 
Comments:

Behaviors: 
CalmAngry
ConfidentNervous
BlamingFearful
DepressedAgitated
LaughingCrying
Comments:

Background Sounds:

Airport / Airplanes Office Machinery Train
Animals / Birds PA System Traffic / Street
Children Quiet Water / Wind
Factory Machinery Restaurant / Bar Weapons
House Noises Talking / Voices  
Music Television  
Comments:

Observations/Comments:

Did you recognize the voice? Who do you think it is?
Did the caller indicate in-depth knowledge of the facility?
Did the caller attempt to disguise their voice?
Comments: